Accessibility Statement
Our Commitment
JB Gas is committed to ensuring our website is accessible to everyone, regardless of ability or technology. We aim to meet or exceed current accessibility standards so all visitors can access the information they need easily and effectively.
We strive to:
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Make our website content clear, straightforward, and easy to understand
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Ensure our site works well with screen readers and other assistive technologies
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Provide strong colour contrast for readability
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Make navigation consistent and logical
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Use descriptive text for images and links
Technical Standards
Our website aims to meet WCAG 2.1 Level AA guidelines, which are the internationally recognised standard for web accessibility.
The site is built using responsive design so it works across all devices, including desktop computers, tablets, and mobile phones.
Features That Support Accessibility
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Keyboard navigable menus and buttons
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Alt text for images
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High contrast between text and background
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Resizable text (using browser zoom functions)
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Clear, structured headings and layout
Limitations
While we aim to make all content fully accessible, there may be some limitations due to third-party tools or older PDF documents. If you encounter any issues, please let us know so we can offer the information in an alternative format.
Feedback & Contact
We welcome feedback to help us improve. If you experience difficulty using our site or would like to request information in a different format (e.g. large print, audio), please contact:
JB Gas
We aim to respond within 2 working days.
Enforcement
f you’re not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS):
